Name*

Surname*

Phone*

Email*

Parcel number / Track ID*

Query type*
—Please choose an option—It appears ABSENT in the tracking and I am at the delivery addressMy shipment has arrived later than expectedMy shipment appears as delivered but I don't have itDamaged shipmentOther claim

Country of origin

Destiny country

Comment*

I have read and accept the Disclaimer and Data Protection

I have read and accept the Legal Notice and the Privacy Policy.
In accordance with current legislation on Data Protection, we inform you that General Logistics Systems Spain S.A. (hereinafter GLS), with registered office at C/Ingeniero Torres Quevedo, 1 28022, Madrid (Spain), is controller of your personal data processing entered in this form.The purpose of the proccesing is to respond to the data subject's request for information. The data may be transferred to GLS collaborating companies that are part of the GLS Collaborator Network in order to respond to and resolve the queries or claims raised and, where appropiate, by legal obligation. The data is processed in accordance with the contractual relationship of the data subject with GLS or its Network of Collaborators. Retention periods will be applied according to law. As a data subject you have the following rights access, objection, rectification, deletion, portability and limitation which can be exercised notifying to the following email address protecciondatos@gls-spain.com or by postal mail to C/Ingeniero Torres Quevedo, 1 28022, Madrid (Spain) attaching in both cases you IdCard to check the requester identity. In case of violation of your rights, you have the right to file a claim with the Spanish Data Protection Authority. You can consult our Data Protection.