Flexible solution for parcel delivery. We inform recipients in a timely manner about the delivery of shipments, including information about the expected delivery time. Notifications are made in sufficient time for the recipients to be prepared for receipt of the parcel. In the event that you cannot be on site at the time of delivery, we offer you different solutions for the reception of your parcels; choice of time slot, collection from an agency or collection from one of our collection points in our network of GLS ParcelShops. In addition, if authorised by the sender, the recipient can change the delivery address before receiving their shipment. This service is available for all our shipments and increases the recipient’s satisfaction by making delivery easier as it adapts to their day-to-day life.