What time will my shipment be delivered?
In the tracking of your shipment, you can check the ...
I was sent an order with GLS. How long will it take for my parcel to arrive?
Generally, domestic shipments are delivered within 24 working hours ...
I will be ABSENT at the delivery address. What can I do to receive my shipment?
If you think you are going to be absent at ...
The status “Label created” appears in my shipment and it hasn’t changed for several days. What happens?
The sender of your shipment has sent us the ...
How can I track my shipment?
You can track your parcel at any time via ...
What does the status of my shipment mean?
Statuses that a shipment goes through: Labed created. Pending pick ...
I have to receive a shipment with GLS and I will not be at the address provided. Can someone else receive it? Can I change the address?
If the reception is not possible, GLS will leave a ...
I would like to cancel an order sent to me with GLS. How can I do that?
If you want to cancel an order that has ...
I would like to receive my order at a collection point (Parcel Shop). How can I do that?
With GLS, you can receive your shipments at more ...
My parcel is damaged. What can I do?
If your parcel has damage to the packaging, you ...