GLS pre-advise recipients about delivery options by automatic phone call: options are delivery to a depot, agency, ParcelShop or home delivery in a time frame.

The InfoService is activated as soon as parcel arrives at any GLS facilities, generally one day before the delivery takes place.

• Easy for recipients to arrange for an alternative delivery date or time
• More direct deliveries and customer satisfaction
• Service charged only if consignee uses one the offered delivery/pick up options
• Combinable with Pick&ReturnService / Pick&ShipService: automatic phone call produced when pick up data are received in GLS system