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      • FlexDeliveryService
  • The company
    • GLS at a glance
      • GLS Group
      • Vision & Values
      • Facts & Figures
      • History
      • Sustainability
      • Compliance
      • Data Protection
      • GLS Spain
    • Career
      • Working at GLS
      • Vacancies
    • GLS up to date
      • News
      • Customer information
      • Safety advice
      • Brexit information
    • Offer for partners
      • ParcelShop Partner
    • Media
      • Press room
      • Video | Sound | Images
      • Press photos
      • GLS Spain film
      • GLS corporate film
  • Shipping solutions
    • How to ship with GLS
      • Regular Shipment
        • Dispatch systems
        • Shipping costs
        • Export guideline
      • Occasional shipment
        • ParcelShops
        • Shipping information
    • Our offer
      • Parcel
      • Services
  • Help
    • How it works
      • Parcel delivery
      • FAQ
    • GLS on your mobile
      • GLS APP
    • Options
      • Parcel tracking
      • Depot parcelshop search
      • Signature release authorisation
      • Complaints
      • Contact Forms
    • FlexDeliveryService
      • Info by email
      • FlexDeliveryService
Home Shipping solutions Services InfoService

GLS pre-advise recipients about delivery options by automatic phone call: options are delivery to a depot, agency, ParcelShop or home delivery in a time frame.

The InfoService is activated as soon as parcel arrives at any GLS facilities, generally one day before the delivery takes place.

  • Easy for recipients to arrange for an alternative delivery date or time
  • More direct deliveries and customer satisfaction
  • Service charged only if consignee uses one the offered delivery/pick up options
  • Combinable with Pick&ReturnService / Pick&ShipService: automatic phone call produced when pick up data are received in GLS system

Contact GLS

Bookable for:

BusinessParcel

The basic product of parcel delivery within Spain.

More information

BusinessSmallParcel

National delivery especially for small and sensitive goods.

More information

ExpressParcel

Express deliveries of national packages

More information

  • Business Customer
  • Private Shipping

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