GLS pre-advise recipients about delivery options by automatic phone call: options are delivery to a depot, agency, ParcelShop or home delivery in a time frame.
The InfoService is activated as soon as parcel arrives at any GLS facilities, generally one day before the delivery takes place.
Easy for recipients to arrange for an alternative delivery date or time
More direct deliveries and customer satisfaction
Service charged only if consignee uses one the offered delivery/pick up options
Combinable with Pick&ReturnService / Pick&ShipService: automatic phone call produced when pick up data are received in GLS system