Flexible delivery: GLS informs recipients early about the delivery of goods and offers a variety of delivery options to choose from.

As soon as the ordered goods are shipped, recipients receive an e-mail containing information about the upcoming delivery of GLS parcels – including an estimated time frame for the delivery.

Additionally, recipients receive another e-mail as soon as the parcel leaves a Spanish agency or depot for delivery. Via a link, recipients can redirect a parcel even during the delivery process.

Receiving parcels becomes flexible, making the shipment of goods to private households or to a partner ParcelShop less complicated. The number of enquiries and complaints to the sender decreases, customers satisfaction on the other hand increases.

Benefits for senders

  • Free of extra charge
  • Optimised B2C shipment
  • Increased customer satisfaction
  • Less effort in customer satisfaction

Benefits for recipients

  • Information about delivery estimated delivery time frame is announced​
  • Delivery options easily selectable and free of charge
  • Flexible parcel reception without registration


  • National parcel shipment
  • Parcel shipment from Germany to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark,  Finland, France, Germany, Hungary, Italy, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia and Slovenia.

Bookable for:


The basic product for national parcel delivery.


National delivery especially for small and sensitive goods.


The basic product for Europe-wide parcel delivery.


Europe-wide delivery especially for small and sensitive goods