GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest GLS location.
Shipment trackingCheck your parcels.
Location finderQuickly find a depot close by.
Signature release authorisationAllow us to deliver your parcel – even when you’re not at home.
Complaints Inform us if something was not in order – we will sort it out.
GLS has a special hotline for parcel recipients. The customer service is there for you from Monday to Friday, 09.00 to 18.00.
+34 902 102 735* or contact your depot directly.
*You pay according to the tariff of your phone provider.
Alternatively send us a message via the GLS contact form.
We will answer your questions quickly and reliably.
GLS delivers to your door. If no-one is at home, the driver alternatively delivers the parcel to a neighbour or to a ParcelShop. The recipient has nine days to collect it there.
Track parcels at any time and any place: Download the free GLS App now and keep the delivery status of your parcels in your pocket. Use the contact feature of the app if you have further questions.
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