GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest GLS location.
GLS has a special hotline for parcel recipients. The customer service is there for you from Monday to Friday, 09.00 to 18.00.
+34 902 113 300* or contact your depot directly.
*You pay according to the tariff of your phone provider.
Alternatively send us a message via the GLS contact form.
We will answer your questions quickly and reliably.
GLS delivers to your door. If no-one is at home, the driver alternatively delivers the parcel to a neighbour or to a ParcelShop. The recipient has nine days to collect it there.
Track parcels at any time and any place: Download the free GLS App now and keep the delivery status of your parcels in your pocket. Use the contact feature of the app if you have further questions.