Exporting and importing your goods is still possible. However, the pandemic situation is currently worsening in several European countries, and national governments are trying to counteract this with restrictions. As a result, all transportation service providers, including GLS, must assume that delays in international transit times may occur in some cases. Please take this into account in your shipping planning.
Make sure your recipients in the destination country are able to receive shipments. If the collection points are closed due to the current situation, the parcel will be returned directly to the sender.
For your planning, you will find here an overview of the current situation in various countries.
Stay informed here.
Due to Social Distancing policies, for the time being, the maximum weight limitation will be temporarily reduced to 31.5kg across the European network. Heavier parcels require assisted pick-up and delivery, either by the customer or by a second courier. Until further notice, a temporary maximum weight of 31.5kg per shipment applies throughout Europe.
Domestic shipments within Spain and Portugal are not affected by this restriction, so this only applies to export shipments (EuroBusinessParcel and EuroExpressParcel).
Updated information in EN version https://gls-group.eu/DE/en/gls-informs/coronavirus