As a GLS parcel pick-up and delivery point, you must inform customers about their possible interest in shipping through your GLS point, make deliveries of parcels deposited in your shop and receive returns to be sent to GLS customers.
How much do I have to invest to become a GLS ParcelShop collection point?user_develoop2021-05-18T19:35:42+00:00
ZERO! It is completely free of charge to offer our services as a GLS ParcelShop collection point.
We take care of giving you the signage and sales material. In addition, we display your collection point in our online search engine and via GLS customers who offer the option of picking up parcels at a GLS ParcelShop point during online purchases.
Does GLS provide me with any computer equipment?user_develoop2021-05-18T19:35:34+00:00
Our GLS ParcelShop team will help you with whatever you need: material to display inside the shop, flyers for mailing, digital banners, etc. To do this, you can contact your salesperson through our ParcelShop Web Application, in the HELP section.
Yes! It is very important that you do this. At GLS, we publish the latest shop data on our website via the ParcelShop search engine. The recipients or customers of GLS can consult the details of your premises and have access to the opening hours of your business.
It is also very important that you let us know when your business closes for the holidays, so that we can stop delivering parcels to you a few days before you close and GLS recipients and customers have updated information.
You should contact the supplier who sold you the goods and ask for them to be returned. The supplier will give you instructions for the item’s correct return and, if it is via one of the convenience points in our GLS ParcelShop network, you will receive an e-mail with a QR code. With this code, you can drop the item off at any collection point in our extensive network in Spain.
Remember that the parcel must be protected and fully packed, including your name and address on the wrapping.
I need to pick up a parcel at a GLS ParcelShop collection point but I can’t go. What should I do?user_develoop2021-06-15T08:02:49+00:00
In order for another person to pick up a shipment on your behalf, you must fill in this authorisation and give it to the person you authorise to pick up your parcel along with a photocopy of your ID/NIE/Passport. With these documents, we will proceed to deliver the parcel to the authorised person at the selected GLS ParcelShop collection point.