Name*

Surname*

Phone*

Email*

Parcel number / Track ID*

Type of query*
—Please choose an option—What time will I receive my shipment?My shipment is in the status “Label created”My shipment has been “In transit” for several days and does not changeMy shipment appears as delivered but I don't have itMy shipment is delivered to a Parcel Shop, when and where do I pick it up?Another question about my shipment

Destiny country

Destination postal code*

Comment*

I have read and accept the Disclaimer and Data Protection

In accordance with current legislation on Data Protection, we inform you that General Logistics Systems Spain S.A. (hereinafter GLS), with registered office at C/Ingeniero Torres Quevedo, 1 28022, Madrid (Spain), is controller of your personal data processing entered in this form.The purpose of the proccesing is to respond to the data subject's request for information. Third parties such as GLS Collaborator Network will access to this personal data in order to respond and resolve the queries or claims raised and, where appropiate, by legal obligation. The data is processed in accordance with the contractual relationship of the data subject with GLS or its Collaborator Network. Retention periods will be applied according to law. As a data subject you have the following rights access, objection, rectification, deletion, portability and limitation which can be exercised notifying to the following email address protecciondatos@gls-spain.com or by postal mail to C/Ingeniero Torres Quevedo, 1 28022, Madrid (Spain) attaching in both cases you IdCard to check the requester identity. In case of violation of your rights, you have the right to file a claim with the Spanish Data Protection Authority. You can consult our Data Protection.